Returns & Exchanges

At 11SIX24, we stand behind our gear and want to ensure you are fully satisfied with your purchase. If your equipment isn't performing to your standards, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused gear in its original packaging with all tags attached to ensure the item remains in resaleable condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.