Frequently Asked Questions
Everything you need to know about your 11SIX24 gear and orders.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for athletic gear?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please note that for hygiene reasons, certain base layers and compression gear cannot be returned once opened.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend measuring your current favorite athletic wear and comparing it to our charts for the most accurate fit.
Are 11SIX24 products covered by a warranty?
Yes, all our performance gear comes with a 90-day manufacturer warranty against defects in materials or workmanship. This does not cover normal wear and tear from intense athletic use.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select buy-now-pay-later providers at checkout.